| Nome | Società | Commenti |
| Remedy | http://www.remedy.com/ | |
| Projectrak | Eden Communications, Inc | Lotus Notes |
| Caltraker | 2020 Solutions | $ 495 |
| SDS Help Desk Solutions | Scott Data System | $ 99.95 |
| LBE HelpDesk | Leigh Business Enterprises Ltd. | $ 395 (per 25 utenti) |
| Mastersoft | Alexander Frances Systems | . |
| Applix HelpDesk | Applix Inc. | |
| Footprints | UniPress Software | $1995 per una licenza - $399 per 50-99 licenze |
| RESOLVE IT! | Troika Software, Inc! | $499 |
| HelpSTAR | Help Desk Technology Corporation's | $2395 (due utenti) |